Shame on you, Runkeeper

Square

Runkeeper is a great product I love using myself. However, when it comes to their newsletter, they are driving me nuts. I am still receiving newsletter to my old email address, which I removed a while ago. In fact, I receive two copies – one to my current email, and one to my old email. When I click on the link to unsubscribe, first, they give me the 404 error message (!)

Runkeeper Email Unsubscribe Issue

And then, when I try to log in using my old email address, they tell me that the address wasn’t found! Why the heck are they sending me spam to the email that they don’t have? Very frustrating experience.

Runkeeper Forgot Password Issue

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